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As one of the world's greatest consumer goods companies, we offer people with talent, passion and integrity some of the world's greatest careers.
Job Title: CD Training Manager
Job Number: 13000PEQ
As one of the world's greatest consumer goods companies, we offer people with talent, passion and integrity some of the world's greatest careers.
Job Title: CD Training Manager
Job Number: 13000PEQ
Schedule : Full-time
Primary Location : Nigeria-Lagos
Shift : Day Job
Job : Customer Development
Travel : Yes, 15 % of the Time
Description
Main Responsibility
The CD Training Manager will be responsible for efficiently and effectively organizing and implementing trainings for the Customer Development function.
Main Accountabilities
Develop and efficiently implement best practice Customer Development training programmes for Company and Distributor Field Sales personnel to build up General & Modern Trade skills which create competitive advantage
Co-ordination of all local Customer Development Training activities
Identification of skill gaps in Company and Distributor general trade management as well as design of appropriate development schemes in consultation with functional HR Business Partner and Regional Trainer to fill identified gaps.
Liase with Regional Trainer to institute best practice operational support systems within the Customer Development function
“Train to Train” skills development to improve local training competencies.
Achieve agreed annual training event targets.
Liaise with local 3rd party consultancies for provision of selected training programmes, where necessary, to supplement own internal learning events.
Provide coaching to employees in the Customer Development function
Relevant Experience
B.Sc preferably in Business or Social Sciences
Minimum of 4years working experience in FMCG with at least 3years field experience in Customer Management
Negotiation skills
Customer relationship skills
Driving retail excellence
Primary Location : Nigeria-Lagos
Shift : Day Job
Job : Customer Development
Travel : Yes, 15 % of the Time
Description
Main Responsibility
The CD Training Manager will be responsible for efficiently and effectively organizing and implementing trainings for the Customer Development function.
Main Accountabilities
Develop and efficiently implement best practice Customer Development training programmes for Company and Distributor Field Sales personnel to build up General & Modern Trade skills which create competitive advantage
Co-ordination of all local Customer Development Training activities
Identification of skill gaps in Company and Distributor general trade management as well as design of appropriate development schemes in consultation with functional HR Business Partner and Regional Trainer to fill identified gaps.
Liase with Regional Trainer to institute best practice operational support systems within the Customer Development function
“Train to Train” skills development to improve local training competencies.
Achieve agreed annual training event targets.
Liaise with local 3rd party consultancies for provision of selected training programmes, where necessary, to supplement own internal learning events.
Provide coaching to employees in the Customer Development function
Relevant Experience
B.Sc preferably in Business or Social Sciences
Minimum of 4years working experience in FMCG with at least 3years field experience in Customer Management
Negotiation skills
Customer relationship skills
Driving retail excellence
How To ApplyInterested qualified candidates should;
Click Here To Apply Online
Application Deadline Date
Closes by 19th November, 2013.
Click Here To Apply Online
Application Deadline Date
Closes by 19th November, 2013.
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